Entries in the 'Digital PR' Category

Video Grabs The Spotlight at BlogHer 2010

Bloggers felt the embrace of brands who planned out involving and playful interactions for them at BlogHer10. There was every manner of entertainment at the show, from happy mascots and hi-energy dance floors, to coloring stations and full-on hair salons!

At this year’s event in particular, I was struck by how many bloggers were turned into brand “spokespeople” right in front of my very eyes through highly creative and video-worthy stunts and campaigns.

In a nutshell, putting bloggers on camera talking passionately about a particular topic led to a whole lot of third-party endorsements for brands. On the flip side, bloggers didn’t seem to mind their starring role in the brand videos; in fact they seemed to welcome the opportunity to be on camera, bringing to mind the possibility of a future BlogHer Reality TV series?

Please read my short letters to the brands to learn why they were the video stand-outs, extending their brand through video in the most distinctive ways.

Dear Walmart,

You are very bright.

I applaud your focus on selling products that sustain people and the environment, and I admire that you knew it would be the perfect theme for BlogHer. I like how you took a page from the Grammy’s playbook by inviting bloggers who are passionate about the quality of life on our planet to tweet their “bright” ideas for creating a sustainable future, and then feeding their tweets in real time on the giant video screen at your booth for everyone to see.

You were also genius to offer a professional video booth for bloggers to record their ideas and share them on your YouTube page and sustainability site. Having dozens of female bloggers raving about sustainability on your website is an endorsement that means way more than any paid advertising. But you already knew that. It also didn’t hurt that you had super knowledgeable folks staffing your exhibit – they were all brilliant.

Sincerely,

Cindy

Hello Jimmy Dean,

You brought a lot of sunshine to BlogHer.

Apart from the fact that I love sausage breakfast sandwiches, who wouldn’t love meeting the “hot” celebrity from your famous Jimmy Dean commercials? As if that weren’t enough, having the chance to star in a video with the “Sun” was a marketing move that really made me melt.

In the other part of your booth galaxy, I enjoyed talking to the friendly Hillshire Farms Chef who happily took the time to make me a custom, savory sandwich. She also gave me the 411 on the “Fresh Taste Challenge Sandwich Showdown” hosted by Padma Lakshmi that had 16 bloggers competing Top Chef-style to become the champion. The really great twist in my opinion was inviting three elementary school kids to judge the goods and decide the winners (they loved the sandwich ka-bob!). Talk about great content for the Hillshire Farms YouTube site, not to mention that the 16 bloggers have most likely already streamed the video on their own blogs.

All the best,

Cindy

Dearest Yahoo! Shine,

You inspire me.

It’s really good news that you are dedicated to offering online advice and information to women, and you were very clever to extend your “You. Reinvented” brand campaign to BlogHer10. After all, what’s more inspiring than stories of women who are reinventing their lives?

I was spell-bound by your fashion news-room set-up where you invited bloggers to share their “reinvention” stories on camera. I was so enamored with the idea, that I decided that I must reinvent myself in time to participate in your video show at BlogHer11.

Good for you for not only curating the blogger videos on Yahoo!, you also smartly gave embeddable videos to each of the participating bloggers so they could easily share on their blogs too. The idea that one woman’s voice on one lone blog may not change the world–but together, they wield quite a bit of power with other women is very classy.

As ever,

Cindy

P.S. I would be remiss to not offer a shout-out to the Tempur-Pedic folks for being cheeky and dressing up in pajamas, and also for jumping on the video content bandwagon with their “Ask Me” professional photography booth.

That’s a wrap.

Old Spice Commands the Web

I am positively giddy with excitement about the implications of the command social media performance this week by the super-suave Isaiah Mustafa and the Old Spice digital and creative team. They produced 160 personalized videos in 48 hours as the viral online extension of their award-winning manmercials. As a result, Old Spice’s Twitter account acquired tens of thousands of new followers and The Old Spice YouTube channels have been viewed over 58 million times. Without a doubt, the Old Spice social media invasion was not only brave, but has seriously raised the bar on what it now means to create buzz and human-time engagement on the web.

What came off as an easy and breezy, dare I say organic execution on social media was undoubtedly a vast and deliberate production, orchestrated by dozens of Wieden + Kennedy writers, art directors, producers, editors and social media strategists, not to mention the camera and lighting crew, teleprompter worker person, etc. I can imagine the studio in Portland might have resembled Cape Canaveral when NASA readies to launch a shuttle into space.

The team averaged around 7 minutes to make each video, and released several videos per hour, responding in what felt like real-time to fans, stars and internet celebrities from Twitter, Facebook, Reddit, blogs and more. Check out the top 10 hottest videos here. Beyond the sheer creative talent at Weiden + Kennedy, there also had to be a sizeable creative and digital budget to support the production of so many well-lit commercials, not including Mustafa’s compensation (he is so handsome and clever he should ask for a raise anyway).

In an interview, the head of Digital for Weiden + Kennedy said that the digital push began with the notion of the character responding to people about the TV commercials. He said, “We knew there was a massive love for this guy and what people wanted was to be in the shower with him. So that’s where we started from.” The agency decided to really center the push around YouTube and Twitter. YouTube hosted the videos, while Twitter provided the bulk of the distribution.

The team made savvy moves. They activated influencers by pre-producing videos for people such as Perez Hilton, 4chan, and AdFreak, posting them on their blogs and @replying to them on Twitter. They also activated communities such as DIGG and Reddit. For example, they knew that Digg Founder Kevin Rose was sick so they made a get-well video for him and posted it on Digg with the title “Get Well, Kevin Rose! The video became the top content on Digg with over 5,000 Diggs. They even created a call for comments on Reddit and posted a time-stamped picture of Isaiah saying Hi to Reddit. And they bought a Twitter ad campaign to feature the push as a trending topic.

All of these tactics combined helped the Old Spice brand activate large communities and drum up buzz before they had even rolled out 10 videos. The social media team then scoured the Web for comments related to the campaign and fed the ones that were either funny or from interesting sources to the creatives, who determined which would make good fodder for the videos. It was clearly all a big commercial, but kudos to the creatives for being tongue-in-cheek and for talking about the use of Old Spice in a way that felt light hearted and fun. Mustafa’s baritone voice and convoluted wordplay made for such entertaining delivery. He even made us laugh and cry with this video to his daughter who posed a question to him on Twitter.

I don’t know if this campaign will help sell more Old Spice, but I do know that I no longer think of Old Spice as a Fuddy-Duddy brand. Smells like success to me!

Thank you, Old Spice and Wieden + Kennedy, for spicing up the viral marketing landscape.

360PR “Tweet and Eat 2″ Round-Up

With another wildly successful 360 “Tweet and Eat” lunch under our belts, we are not only a few pounds heavier, but are also fully up to speed on recent hits and misses of digital marketing and PR.  Some of the case studies shared during lunch were so great we just couldn’t keep them to ourselves!  Here are a few of the highlights:

Vitamin Water and Eclipse (movie) Facebook Contest - Surrounding the release of the third Twilight movie, Eclipse, Vitamin Water launched a new Vampire-like drink. To promote it, they launched an Eclipse contest on their Facebook page where fans could win tickets to see the movie and unlock exclusive Eclipse posters! For such a fan-brand, this campaign is smart and engaging for the user. A no brainer!

Denny’s Menu Misprint = FAIL! - An older example, but one worth mentioning is from earlier this year when Denny’s misprinted the company’s Twitter handle on menus that were distributed to 1,500 Denny’s locations across the country. The menus asked customers to “join the conversation” by checking out the Twitter.com/dennys handle, which does not actually belong to Denny’s. Moral of the story? Pay closer attention to the details. More details in this CNET article.

Orbit Gum Web Shorts – In June, Orbit Gum launched a series of HILARIOUS web video shorts staring comedien/actors Jason Bateman and Will Arnet. This must have cost Wrigley’s a fortune, but it seems to be doing really well so far. The first video, Prom Date, has recieved over 220K views on YouTube!

And, it’s not really a case study, but for fans of “The Office,” character Ryan started his own social network called “Woof.” Check it out for a good Friday afternoon laugh.

RT or Delete?: Skype

Founded in 2003, Skype offers a solution to astronomical phone bills resulting from long-distance calls.  It’s also pretty fun to use.  If you have a webcam, simply download the software, find other friends who Skype, and you’re video chatting in no time.  And did I mention it’s free?!

In addition to video calls (you can make free audio calls, too), you can also use Skype for sending files and instant messaging, making it a great tool for both personal and professional use.  Most recently, at this week’s CEA Lineshows, Skype unveiled Skypekit, allowing internet-connected devices and apps to use audio and video calls.  In other words, it won’t be long before you’re connecting with Skype on your BlackBerry, in your car, even on your watch.

In terms of its popularity, the numbers are pretty staggering.  Skype reports that at peak times, up to 23 million people are using the service.  It’s also responsible for 12% of international calling minutes. 

Even Oprah Skypes!

The verdict: RT.  In my opinion, Skype is one of the coolest services available on the net.

Social Media & Charity: A Perfect Fit

The little black dress has always been a classic addition to any woman’s wardrobe, but could you wear one for a whole year? Sheena Matheiken did.

Sheena set out on a one-year journey, the “Uniform Project,” last May to exercise sustainable fashion and raise money for children in India. Every day she reinvented her outfit with recycled and donated accessories, which were photo-documented and posted on the Uniform Project blog daily.

Through a very savvy use of social media, Sheena and the Uniform Project were able to raise $94,958 and send 263 children to school. Take a look at the video below featuring all 365 outfits!

Uniform Project Picture Book from The Uniform Project on Vimeo.

What are some other examples of people using social media to raise money for charity?

Togetherville. It’s Facebook on Training Wheels.

Parents don’t let kids social network alone.

That’s the thinking behind Togetherville, a juvi-social network where the 10 and under set can hang out with their parents online and give social networking a whirl in a safe online neighborhood.

It’s free to join and parents create their child’s account through their own Facebook log-in. Parents can “play” with their kids online – hence the together in Togetherville – and can approve or reject friends that their children ask to bring into their neighborhood. Creator Mandeep Singh Dhillon told CNET.com that it’s all about creating accountability. He said, “Togetherville allows parents to create neighborhoods of the real people in their child’s life to be around their kid as they grow up online.”

Similar to Disney Digital Books, the site looks different for parents and children. And in this kiddie-size version of Facebook, your kids can comment on a status update using canned responses called “quips.” The site does let kids write their own free-form messages, but they must be approved by the parent before being sent. From the kids site, the games, videos and other activities are all pre-screened and no ads are allowed. From the parents site, you can send your kids notes and gifts, look at their activities and see what they’re creating. Kids also get passports that they can fill up with badges by playing games and watching videos on the site.

Let’s face it, kids under 13 are not allowed on Facebook, but they are joining anyway. And while there are some really nice things about Facebook, the perils aren’t worth the trouble that can happen if your young child isn’t supervised.

The question is whether parents will take the Togetherville step before letting their kids loose online. And, we’ll find out soon enough whether the Togetherville model even proves to be “safe enough.” Let’s also hope that Togetherville doesn’t turn into Addictedville and shut out important real-life experiences for young kids.

For now, it seems to me like a great solution for parents whose kids who are chomping at the bit to get online. It may just provide a valuable head start in teaching kids early on netiquette and the importance of safety and privacy on a social networking site. There is no denying, these sites are here to stay and will only evolve and grow.

So please share, would you use Togetherville with your child?

360PR “Tweet and Eat” Round Up

We recently kicked off a new monthly shin-dig here at 360. We order lunch, gather in the conference room and share hit (or miss) uses of digital media. The inaugural “Tweet and Eat” (#360TweetandEat) was held earlier today and it was a rockin’ good time! There were a ton of great stories and case studies shared and the P.F. Changs was delectable. Now, for the round-up. Here are just a few of the highlights:

Tom Tom Darth Vader Video: GPS maker Tom Tom recently released the first in a series of downloadable Star Wars voices that people can upload to their own GPS devices. What an innovative partnership! As part of the campaign kick-off, they created a mock behind-the-scenes video of Darth Vader in the audio studio. It’s hilarious. And in just a couple weeks, it has garnered over 1.2 million views on YouTube.

Macy’s Fashion Director Monthly Challenge: On Facebook, Macy’s links to an innovative and interactive contest website on which they challenge consumers to assemble the perfect summer outfit (or at least that is the “challenge” for this month) and the winner gets a $1,000 Macy’s gift card. Overall, over 10,000 outfits have been created on the site so far. Check it out for yourself here.

Boeing Social Media Lesson Learned: Recently, a NYC ad agency executive emailed a drawing of a plane to Boeing from his young son, at the son’s request. A very corporate form letter was sent in return that said something to the effect of ‘we can’t accept unsolicited ideas’. New to Twitter, Boeing saw that the ad exec was tweeting about this not-so-friendly form email and reacted. Even though Boeing was new to social media, they are taking steps to use it to communicate with people – and, therefore, making the company a lot more “human”. Read more on the NY Times Media Decoder blog.

Google Job Experiment This should win an award for “best job-search strategy” if there is such a thing.  An unemployed ad exec implemented a $6 Google Ad Words campaign, so when leading ad agency Creative Directors vainly searched for their own name an ad came up that said “Googling yourself is a lot of fun. Hiring me is fun, too.” From this, the executive received 4 out of 6 responses and 2 job offers and is now employed at one of the agencies. This quick YouTube video illustrates.

If YOU were at our “Tweet and Eat”, what would you have shared?

Webby Winners Announced – Grammy’s Social Media Site Shines

We're All Fans

The Annual Webby Awards is THE platform for designers to show off their web skills and for fellow creatives to view a collection of inspiring online campaigns in categories ranging from Online Film & Video to Interactive Advertising.

The winners of the 2010 Webby Awards were just announced earlier this week and one contestant who really broke the mold was TBWA\Chiat\Day with the “We’re All Fans” site promoting the 52nd Annual Grammy Awards.

Rightfully so, the site swept both Webby & People’s Voice for the “Best Use of Online Media” as well as the People’s Voice for “Best Visual Design – Aesthetic”.

What makes this site so unique? It collages conversations happening across social media together to form a portrait of a selected musical artist. You really have to see it to believe it! The viewer can even “Join the Conversation” from the site itself and view their post within seconds. Not to mention, the site is incredibly eye catching with its sleek, black design.

We’re All Fans was supported with print and TV spots leading up to the night of the Grammy’s to encourage fans to connect with others by visiting the site. According to the Media Encoder Blog, of the New York Times, viewership for the 52nd Grammy Awards attracted it’s biggest audience in six years with 28.5 million viewers, a 35 percent increase from 2009.

As 360’s resident interactive designer, it is great to see the power of design and social media connecting fans from across the world – I’d say this campaign was a booming success. Did you have any favorites from this year’s Webby’s?  We’d love to hear your thoughts!

To Digg Or Not To Digg

Before the sounds of music permeated Austin’s air this year during the annual South By Southwest festival, SXSW Interactive attracted tech junkies from around the world.  One of the many companies represented was Digg.com, a news aggregate site where users submit stories that can be voted up the site by other users by ‘dig’ing them.  Do you dig it?

After the speakers silenced and the dust settled, Digg.com CEO Jay Adelson sat down with NPR this past Sunday to discuss the site’s goal – “the social curation of the world’s content and the conversation around it” – and crowd sourcing, a practice Digg recently implemented with their Dialogg site. In Adelson’s own words, crowd sourcing is:  ”you’ll see them all over the Internet, these little buttons next to articles. You know, you’ll see them on Web sites like The New York Times or, you know, NPR or elsewhere. And if you click that button, you’re basically sending a signal to Digg that you care about that topic. It doesn’t necessarily mean you agree with the content. It’s just a signal.  And we collect it all using crowd wisdom and we put some magic behind that and some algorithms and math and then we bubble up to the surface the stuff that’s interesting.”

The question for PR professionals, then, is this: do we ‘dig’ client news?  Full disclosure is necessary with any form of social media, but the issue lies in that Digg does not currently allow you to leave your name/organization on each individual dig. Then again, maybe us PR pros shouldn’t blur the line and should stay away from the site altogether.  What’s your opinion?

RT or Delete?: Flip Video Cameras

Do you Flip?  Oprah does!  So does Stephen Colbert.  Though flip video cameras have been around for several years, it seems as if there’s been a surge in their use as of late, and it’s no wonder why. 

Flip cams are an easy, inexpensive way to capture video anywhere, anytime.  They’re small and light, making them easy to carry, and the recording and editing process (the camera comes with its own software, Flipshare,) truly couldn’t be simpler.  An added bonus?  They come in several fun colors and different models, with varying allowable recording times.

The verdict: RT.  Who doesn’t love a gadget that’s both user-friendly and fun?

Do you Flip? We’d love to see your videos!

I’m Drinking The Foursquare Kool-Aid

I wonder if there is a Foursquare Anonymous. I’m seriously addicted.  Don’t laugh. Once you try it, you will be too. It’s what I thought Twitter was supposed to be – letting people know where you are and what you’re doing, but there’s so much more value-add than that with Foursquare. It’s not just the “I’m here” but also the “and now what” that makes it soooo powerful and cool. This weekend I was in Stowe, Vermont with my son and his friend. Needed a place to go to dinner, so I checked into Foursquare and found that the Whip Grill was just two blocks away. I was also able to get a great tip on what to order – guacamole made fresh at our table! What’s also neat is how businesses are making the most of Foursquare. When I showed the server at the Whip Grill that I found his restaurant using Foursquare, he handed me a free drink. I’m not ashamed to admit that I’m also addicted to the competitive aspect of Foursquare. I’m still a Newbie, but well on my way to unlocking the Adventurer badge. Not to brag, but I”m number one on the leaderboard today.

Foursquare is so practical and easy to use too. Even if you don’t have an iphone or blackberry, you can still use the service by sending SMS messages to 50500. Another neat feature is that you can gain points without letting your friends know where you are (in case it’s a scandalous venue). They know you’ve checked in but you’re “off the grid.” And “shout outs” are fun – you do stuff at a venue and then shout out that you’ve done them.

Love to blog more, but I’ve got things to do and new places to see… thanks to Foursquare.

Are you addicted too?

The New Facebook Rules

There’s a lot of confusion about the new rules governing how brands can run contests and sweepstakes on Facebook.  We dug into the rules with help from  360PR friend Susan Getgood, and we’re happy to share our learnings in this post.

Get Your Contest Approved.

The most important thing to know is that all promotions administered on Facebook must be approved in writing by Facebook at least seven days before the start of the contest (advice: try to give two weeks notice to Facebook.)

If you are just promoting your contest, and all the action (entries) take place elswhere, you do NOT need approval from Facebook, but you should also not mention Facebook at all. Our advice is to put a notice on the Tab page announcing the contest that says “this promotion is solely sponsored by (insert your brand or company name here).”

If you are administering the contest on Facebook there are very specific rules and prohibitions including specific language that you must include on the entry form and in the rules. The entry form and official rules must include acknowledgement that Facebook is not involved, a signed release from each entrant, and a company contact for questions from contestants (so Facebook will not be contacted.)  Here are the other important Do’s and Dont’s.

What you CAN’T do

  • Run a promo that targets individuals under the age of 18
  • Promote gambling, tobacco, firearms, prescription drugs and gasoline
  • Offer any of the above as prizes
  • Offer dairy as a prize
  • Run a sweepstakes that conditions the entry upon purchase or completion of a lengthy task
  • You cannot condition entry to the promotion upon taking any action on Facebook, such as updating a status, posting on a profile or page, or uploading a photo (on standard FB areas). Rather, contests must send users to a custom app box in a tab or pop-up window to enter the contest
  • Finally, no promotion can use any Facebook messaging mechanism (wall post, chat, message, poke, etc.) to administer the contest or alert winners. Winners must be alerted by email. You can promote the winners on the Facebook wall.

What you CAN do

  • Post an announcement about a contests/sweeps on the wall; you just can’t administer it through the wall.
  • Administer the contest on your website or on a Facebook tab.
  • Run a photo contest in which a user uploads a photo or video through a third-party app to enter the contest.
  • You can make being a fan a condition of entering a contest – by not displaying the tab to non-fans, or providing notice that you must be a fan to enter.  BUT, becoming a fan cannot be an automatic mode of entry. That is explicitly prohibited.
  • You can instruct visitors to your page to visit the tab/third-party app to enter the promo and they will be prompted for their Facebook account to access the contest. If they don’t have one, they will be prompted to sign up.

Even with the new rules, we’re seeing many fun and engaging brand contests and sweepstakes on Facebook. Here are two examples of brands with great viral mojo doing contests on Facebook (and following the new rules.)

[Read more →]

Top Social Media Moments of 2009 (Part 2 of 2)

Part two of two in our year-end social media recap touches on the more serious side of our evolving online landscape. We hope you enjoy! Let’s get started…

5.  Newspapers Move to Online-Only, Embrace Social Media Back in September, 360PR’s own John LeRoy wrote about the end of the Ann Arbor News’ print publication, and throughout 2009, many newspapers followed suit, moving to publishing their content strictly online and incorporating social media functionality.  Along with the recession came widespread newsroom cuts, and while many papers folded altogether, others can only be found now by visiting the web. Whether you embrace the change or miss the sound of a daily paper landing on your doorstep, the move to online-only is here.

4.  Rise of Mobile Apps If you’re an iPhone lover or a Blackberry devotee, you can’t deny the ease and convenience the downloadable applications that are essential to these smart phones bring.  With the click of a key or the touch of an icon, you can find the nearest gas station, read restaurant recommendations, check out times for movie showings, and much, MUCH more.  Running late for the airport?  There’s an app. that allows you to check the status of your flight

3.  Live Stream Presidential Inauguration Not only did 2009 see a new, African-American president in the White House, America saw his inauguration unfold in real-time online.  Courtesy of CNN, those unable to obtain a ticket to the inauguration were able to watch every second from the comfort of their own home.  January 20, 2009 was an extremely historic day in more ways than one.

2.  Moms Online  Nielsen recognized the power of moms’ online presence and released “The Power Mom 50,” 50 of the most influential moms on the ‘net (though Nielsen’s list left off some biggies), and the FTC implemented new rules guiding interactions between brands and bloggers (largely driven by the increase of sponsored content on mom blogs).  Meanwhile, Oprah recognized the importance of moms online when she Skype’d in mom bloggers from across the country in an April episode ‘The Secret Lives of Moms.’ 

1.  Brands and Social Media If you’re a Facebook or Twitter user, you’re likely connected with a few brands online. Jet Blue (@JetBlue,) Comcast (@comcastcares) and Whole Foods (@wholefoods) were among the most followed on Twitter this year.  Top brands on Facebook included Starbucks, Coca-Cola and Disney. But with more brands competing for valuable online space, it will be tricky breaking through the clutter. Starting with a solid fan base will help, but providing the online community with “insider” knowledge and unique insights is what will really make a brand stand out in 2010.

Happy New Year!

Top Social Media Moments of 2009 (Part 1 of 2)

Well, 2009 is nearly over and 360PR certainly was not going to miss out on the “year end list” fun!  We decided to compile our Top 10 Favorite Social Media Moments of 2009. Sure, the topic may be slightly played out, but does that make it any less important?  2009 concluded a decade of digital innovations: the iPod, BlackBerry, consumer GPS system, etc. And in our eyes, it most definitely went out with a bang!

So here they are, numbers 10 – 6 in our countdown, part one of a two-part social media extravaganza. Whether you think our choices are spot on or off-base, we’d love to hear your comments!

10. Burger King Whopper Sacrifice This year, Burger King challenged its fans to the ultimate test-delete 10 friends on Facebook, get a free Whopper-and created a slew of online buzz in its wake. Alerts popped up on mini-feeds everywhere (i.e. “Skye McIntyre sacrificed Lindsay Durr for a free Whopper”) and friends’ lists suffered significant depletions. But BK’s plan worked! Whether quirky, offensive, or just hilarious, the Whopper Sacrifice taught us all a valuable lesson-you can put a price on friendship, and that price is 1 Whopper.

9. Miley Cyrus Deletes Twitter On a more serious note, teen queen Miley Cyrus made headline news this year when she deleted her Twitter account. Outlets like The New York Times covered the “news” and, to respond to the public outrage inspired by her de-tweeting, Cyrus created this brilliant YouTube video. Wait-why is this #9, again?

8. “JK Wedding Dance” on YouTube This was probably the feel-good YouTube video of the decade. Something about this video struck a chord with online video watchers nationwide. In a year where everyone from Jon and Kate to Tiger and Elin headed for their attorneys, Jill and Kevin Heinz reminded us that love is out there, waiting, and it’s on YouTube. Several Today Show appearances and a hilarious Office spoof later, J&K are still going strong. They even used their tremendous popularity for a good cause; the pair helped raise over $26,000 for the Sheila Wellstone Institute, an organization that helps victims of domestic violence.  People questioned the authenticity of the video and wondered if a marketing team was behind it; marketers wished they could take credit.

7. Swine Flu Infects Social Media Swine Flu was one of the most serious topics of the year with an estimated 50 million cases in the US according to the CDC. However, the disease really went viral when concerned citizens began discussing it across Facebook and Twitter. According to Mashable, swine flu was the #3 topic trend on Facebook and the #2 and #6 trends on Twitter in 2009. For those who think Facebook and Twitter are only platforms for trivial discussions, think again.

6. Celebs on Twitter Want to be alerted every time Diddy sips Cristal? Well now you can-thanks to Twitter! Everyone from Lindsay Lohan to Oprah Winfrey to Shaq started microblogging this year, some more successfully than others (we’re looking at you, Shaq). Missed out on the celeb tweeting action? Check out CelebrityTweet.com to get all the latest updates in one place.

FTC Guides: Bloggers react, offer advice for brands

Blogland will be buzzing tomorrow as the new FTC Guides take effect, clarifying rules for disclosure of material relationships between bloggers and brands.  We talked to blogger members of our MomSquad to get their reaction to the guidelines – what the rules mean for their blogs and what advice bloggers have for brands.

“I couldn’t be happier about the new guidelines,” says Jill Notkin of Work at Home Mom.  “Over the last year, everybody with a computer has jumped on the ‘blogwagon’ and the saturation is making it difficult for serious bloggers to maintain a reputable face.  Maybe this will bring more respect back to blogging.”

“I am now including a disclosure statement at the end of each post – I either add my own verbiage or use verbiage the brand supplies,” explains Mom’s Favorite Stuff’s Jodi Grundig. “Brands should be up front with how they’d like bloggers to handle disclosure on products they supply.  If the brand and blogger isn’t in agreement with how disclosure should be handled, it’s probably not a good fit.  I do think some companies have been going a bit overboard with disclosure, however.  I’ve been asked to write, ‘this recipe was supplied to me for free from xx.’  I really don’t want to see blogs become all disclosure/no valuable content.”

“In order to give an honest review, you must try products and put them to the test.  It’s no secret companies offer products for this purpose and your audience will not think less of your opinions when this is disclosed,” comments Julie Gerber of The Gerber Babies Blog (not that ‘Gerber’).
“I think brands should look at the sites first and find the blogs that are a good fit for them,” advises Anisa Raoff of Kidoinfo. “Do they want to send their product out to whoever will review it or does it matter who the blogger is?  Do they want to align with certain blogs because of the content on their site?”  Great questions.

“Brands need to cover their own ‘behinds’ – there are plenty of review bloggers who take [the FTC Guides] seriously and work professionally and there are others who do not,” adds Posh Parent Clarissa Nassar, also a Glambassador for Glamour magazine.

“I just wish the rest of the media world was held to similar accountability, especially celebrities,” says Mommy Niri Nirasha Jaganath.

And on that note, the FTC guides do go beyond bloggers, extending the same rules of transparency and disclosure to third-party experts utilized as spokespersons and celebrity endorsements – and that’s a good thing.  We’ll have much more on this topic in the December issue of the 360PR MomSquad Trendletter. Meantime, some good resources are Blog with Integrity and the Council of PR Firms’ Code of Ethics. Love to hear your comments!