360PR Blog

By Amanda Gonzalez

Celebrities, fashion, speeches, kitschy musical numbers and Betty White (of course!) made up the 62^nd Primetime Emmy Awards last night hosted by Jimmy Fallon.  Aside from the usual elements of the glitzy show, another component was present in a big way this year – social media.

This year there were more options than ever to watch and interact with the awards show.  NBC utilized Facebook, Twitter, Ustream, yfrog, NBC.com, AccessHollywood.com, and Emmys.com to allow fans to catch exclusive content of the show and promote a conversation.

Fans were encouraged to send their best tweet about presenters via a special NBC.com website or using the hashtag #imontheemmys and Jimmy Fallon would read select tweets to introduce the presenters in a new twist to the veteran show.

While this was an innovative way to engage the audience, especially younger viewers, the execution was a little off.  Tweets such as “Tina Fey: I’d hit that” left something to be desired.  Hats off to the Emmy’s though for sparking that conversation on the social media site especially since, as of this post, some of the top trending topics for Twitter still include “Emmy Awards,” “Emmys” and big winner “Modern Family.”

The Emmy Awards didn’t just stop at Twitter, though.  Celebrity super-fans were also encouraged to go to UStream.com beforehand to catch a live stream of the red carpet and also during the show for a live backstage stream of the green room, makeup room, press room and more.

If that wasn’t enough, true celebrity stalkers could get their new computer background from yfrog where the website posted pictures of those A-listers who stopped by the yfrog Photo Booth and Ryan Seacrest streamed pictures & video from the red carpet.  Check them out here.

All of this new interaction may have also contributed to a slight rise in viewership this year as the show drew in 13.5 million viewers compared to last year’s 13.47.

So did you watch the Emmys last night? Did you tweet, watch the live backstage stream or checkout your favorite celebs photos?  Did you like the social media twist this year?  Leave your comments and let us know!

Filed under: Consumer Marketing, Events and Conferences, FaceBook, Internet, Social Media by Admin - No Comments →

Bloggers felt the embrace of brands who planned out involving and playful interactions for them at BlogHer10. There was every manner of entertainment at the show, from happy mascots and hi-energy dance floors, to coloring stations and full-on hair salons!

At this year’s event in particular, I was struck by how many bloggers were turned into brand “spokespeople” right in front of my very eyes through highly creative and video-worthy stunts and campaigns.

In a nutshell, putting bloggers on camera talking passionately about a particular topic led to a whole lot of third-party endorsements for brands. On the flip side, bloggers didn’t seem to mind their starring role in the brand videos; in fact they seemed to welcome the opportunity to be on camera, bringing to mind the possibility of a future BlogHer Reality TV series?

Please read my short letters to the brands to learn why they were the video stand-outs, extending their brand through video in the most distinctive ways.

Dear Walmart,

You are very bright.

I applaud your focus on selling products that sustain people and the environment, and I admire that you knew it would be the perfect theme for BlogHer. I like how you took a page from the Grammy’s playbook by inviting bloggers who are passionate about the quality of life on our planet to tweet their “bright” ideas for creating a sustainable future, and then feeding their tweets in real time on the giant video screen at your booth for everyone to see.

You were also genius to offer a professional video booth for bloggers to record their ideas and share them on your YouTube page and sustainability site. Having dozens of female bloggers raving about sustainability on your website is an endorsement that means way more than any paid advertising. But you already knew that. It also didn’t hurt that you had super knowledgeable folks staffing your exhibit – they were all brilliant.

Sincerely,

Cindy

Hello Jimmy Dean,

You brought a lot of sunshine to BlogHer.

Apart from the fact that I love sausage breakfast sandwiches, who wouldn’t love meeting the “hot” celebrity from your famous Jimmy Dean commercials? As if that weren’t enough, having the chance to star in a video with the “Sun” was a marketing move that really made me melt.

In the other part of your booth galaxy, I enjoyed talking to the friendly Hillshire Farms Chef who happily took the time to make me a custom, savory sandwich. She also gave me the 411 on the “Fresh Taste Challenge Sandwich Showdown” hosted by Padma Lakshmi that had 16 bloggers competing Top Chef-style to become the champion. The really great twist in my opinion was inviting three elementary school kids to judge the goods and decide the winners (they loved the sandwich ka-bob!). Talk about great content for the Hillshire Farms YouTube site, not to mention that the 16 bloggers have most likely already streamed the video on their own blogs.

All the best,

Cindy

Dearest Yahoo! Shine,

You inspire me.

It’s really good news that you are dedicated to offering online advice and information to women, and you were very clever to extend your “You. Reinvented” brand campaign to BlogHer10. After all, what’s more inspiring than stories of women who are reinventing their lives?

I was spell-bound by your fashion news-room set-up where you invited bloggers to share their “reinvention” stories on camera. I was so enamored with the idea, that I decided that I must reinvent myself in time to participate in your video show at BlogHer11.

Good for you for not only curating the blogger videos on Yahoo!, you also smartly gave embeddable videos to each of the participating bloggers so they could easily share on their blogs too. The idea that one woman’s voice on one lone blog may not change the world–but together, they wield quite a bit of power with other women is very classy.

As ever,

Cindy

P.S. I would be remiss to not offer a shout-out to the Tempur-Pedic folks for being cheeky and dressing up in pajamas, and also for jumping on the video content bandwagon with their “Ask Me” professional photography booth.

That’s a wrap.

Filed under: 360 Public Relations, Blogger Relations, Consumer Marketing, Digital PR, Events and Conferences, Green Marketing, Internet, Marketing to Moms, Social Marketing, Social Media, YouTube by CindyGordon - 2 Comments →

What girl doesn’t love to flaunt her latest outfit from a shopping spree? How about creating an online video dedicated to reviewing and showing off her new wardrobe and posting it to YouTube for all to see? Welcome to the world of Haul videos, which have taken the web by storm.

What’s the big deal? These videos are the ultimate form of word-of-mouth, with trend-setters sharing their thoughts about specific products and dishing on the latest sales & discounts at stores. It’s no surprise that major retailers such as JCPenney and Forever 21 want a piece of the action.

Some retailers have even sponsored videos by sending gift cards to Haulers, for example. Urban Outfitters took it a step further with a UO HAUL: SHOP & TELL contest for the chance to win gift cards to the store.

There are even blogs dedicated solely to finding the best Haul videos, such as HaulVideos.net.

This Haul video, which was sponsored by Forever 21, has received over 1.2 million views alone!

Do you think Haul videos have more of an influence over young women than fashion magazines and television?

Filed under: Consumer Marketing, Internet, Retail, Social Marketing, Social Media by Admin - 1 Comment →

I am positively giddy with excitement about the implications of the command social media performance this week by the super-suave Isaiah Mustafa and the Old Spice digital and creative team. They produced 160 personalized videos in 48 hours as the viral online extension of their award-winning manmercials. As a result, Old Spice’s Twitter account acquired tens of thousands of new followers and The Old Spice YouTube channels have been viewed over 58 million times. Without a doubt, the Old Spice social media invasion was not only brave, but has seriously raised the bar on what it now means to create buzz and human-time engagement on the web.

What came off as an easy and breezy, dare I say organic execution on social media was undoubtedly a vast and deliberate production, orchestrated by dozens of Wieden + Kennedy writers, art directors, producers, editors and social media strategists, not to mention the camera and lighting crew, teleprompter worker person, etc. I can imagine the studio in Portland might have resembled Cape Canaveral when NASA readies to launch a shuttle into space.

The team averaged around 7 minutes to make each video, and released several videos per hour, responding in what felt like real-time to fans, stars and internet celebrities from Twitter, Facebook, Reddit, blogs and more. Check out the top 10 hottest videos here. Beyond the sheer creative talent at Weiden + Kennedy, there also had to be a sizeable creative and digital budget to support the production of so many well-lit commercials, not including Mustafa’s compensation (he is so handsome and clever he should ask for a raise anyway).

In an interview, the head of Digital for Weiden + Kennedy said that the digital push began with the notion of the character responding to people about the TV commercials. He said, “We knew there was a massive love for this guy and what people wanted was to be in the shower with him. So that’s where we started from.” The agency decided to really center the push around YouTube and Twitter. YouTube hosted the videos, while Twitter provided the bulk of the distribution.

The team made savvy moves. They activated influencers by pre-producing videos for people such as Perez Hilton, 4chan, and AdFreak, posting them on their blogs and @replying to them on Twitter. They also activated communities such as DIGG and Reddit. For example, they knew that Digg Founder Kevin Rose was sick so they made a get-well video for him and posted it on Digg with the title “Get Well, Kevin Rose! The video became the top content on Digg with over 5,000 Diggs. They even created a call for comments on Reddit and posted a time-stamped picture of Isaiah saying Hi to Reddit. And they bought a Twitter ad campaign to feature the push as a trending topic.

All of these tactics combined helped the Old Spice brand activate large communities and drum up buzz before they had even rolled out 10 videos. The social media team then scoured the Web for comments related to the campaign and fed the ones that were either funny or from interesting sources to the creatives, who determined which would make good fodder for the videos. It was clearly all a big commercial, but kudos to the creatives for being tongue-in-cheek and for talking about the use of Old Spice in a way that felt light hearted and fun. Mustafa’s baritone voice and convoluted wordplay made for such entertaining delivery. He even made us laugh and cry with this video to his daughter who posed a question to him on Twitter.

I don’t know if this campaign will help sell more Old Spice, but I do know that I no longer think of Old Spice as a Fuddy-Duddy brand. Smells like success to me!

Thank you, Old Spice and Wieden + Kennedy, for spicing up the viral marketing landscape.

Filed under: 360 Public Relations, Consumer Marketing, Digital PR, Internet, PR Industry, Social Marketing, Social Media, advertising by CindyGordon - 2 Comments →

Parents don’t let kids social network alone.

That’s the thinking behind Togetherville, a juvi-social network where the 10 and under set can hang out with their parents online and give social networking a whirl in a safe online neighborhood.

It’s free to join and parents create their child’s account through their own Facebook log-in. Parents can “play” with their kids online – hence the together in Togetherville – and can approve or reject friends that their children ask to bring into their neighborhood. Creator Mandeep Singh Dhillon told CNET.com that it’s all about creating accountability. He said, “Togetherville allows parents to create neighborhoods of the real people in their child’s life to be around their kid as they grow up online.”

Similar to Disney Digital Books, the site looks different for parents and children. And in this kiddie-size version of Facebook, your kids can comment on a status update using canned responses called “quips.” The site does let kids write their own free-form messages, but they must be approved by the parent before being sent. From the kids site, the games, videos and other activities are all pre-screened and no ads are allowed. From the parents site, you can send your kids notes and gifts, look at their activities and see what they’re creating. Kids also get passports that they can fill up with badges by playing games and watching videos on the site.

Let’s face it, kids under 13 are not allowed on Facebook, but they are joining anyway. And while there are some really nice things about Facebook, the perils aren’t worth the trouble that can happen if your young child isn’t supervised.

The question is whether parents will take the Togetherville step before letting their kids loose online. And, we’ll find out soon enough whether the Togetherville model even proves to be “safe enough.” Let’s also hope that Togetherville doesn’t turn into Addictedville and shut out important real-life experiences for young kids.

For now, it seems to me like a great solution for parents whose kids who are chomping at the bit to get online. It may just provide a valuable head start in teaching kids early on netiquette and the importance of safety and privacy on a social networking site. There is no denying, these sites are here to stay and will only evolve and grow.

So please share, would you use Togetherville with your child?

Filed under: 360 Public Relations, Consumer Marketing, Digital Books, Digital PR, FaceBook, Marketing to Moms, Media and Press, PR Industry, Parenting, Social Media, Social Networking, Togetherville, Video Games, Virtual Worlds by CindyGordon - 3 Comments →

We are a calendar-driven culture and that gives marketers something to celebrate all year long – if they understand the audience opportunity and strike the right chord. The essence of Mother’s Day, for example, is sharing. Moms share it with their kids.  And most of the moms I know reached straight for their iPhone when they woke up this morning, texting, chatting and sharing with other moms on Facebook before having that first cup of coffee and interacting with their families.

I received countless promotional emails this week with the call to action to “Celebrate Mother’s Day” by taking advantage of a special discount. Brands who emailed me are half-way there. I’m a mom and they found me. But I didn’t take advantage of their offers because Mother’s Day is not about me shopping for me. The messages would’ve resonated more if they demonstrated an understanding of mom’s need to take time for herself. On Mother’s Day, shoppers (the dads, kids and others around mom) need deals. Moms need support. I realize that’s not a novel insight, but I think it’s one worth repeating.

Holidays present both a short-term and a long-term opportunity to engage audiences. In the short-term, certainly they present exposure opportunities since the media world is calendar-driven too, from morning shows to prime-time. I loved 30 Rock’s “The Moms” episode and the show web site offered 30 Rock-themed Mother’s Day e-cards…fun! And we were thrilled to see the Safety 1st Prism Color Video Monitor (from 360 client Dorel Juvenile Group) featured on Ellen’s annual Mother’s Day show.

Holidays can also be a catalyst for longer-term campaigns, leveraged to reinforce a core brand message – a Fourth of July-timed campaign spotlighting the fact that the iconic glass Ball jars (a 360 client), first introduced more than 125 years ago, continue to be “Made in the USA.”

From a marketer’s perspective, I love the idea of leveraging the calendar. But the message needs to be thoughtful and authentic, with special days as one part of a broader campaign that extends beyond the day.  Next up? “Grads and dads” and wedding and prom season!

Filed under: Consumer Marketing, Marketing to Moms by LauraTomasetti - 2 Comments →

The life-size cardboard cut-out of Edward stopped me in my tracks as I walked the aisles at Toy Fair in New York this week.  ‘Twilight’ was one of the newer licenses dotting booths at the annual toy industry show.  Mattel has cast the Twilight stars – Edward and Bella – as Barbie dolls.  Mattel also unveiled the newest Barbie career dolls: News Anchor Barbie and Computer Engineer Barbie, as voted by fans and getting good buzz at the show.

Anniversaries were another dominant theme at Toy Fair: Etch a Sketch and Slinky celebrate their 50th and 65th (wow, I’m old!); Hello Kitty is 35; and Hasbro introduced a round Monopoly game board in honor of Monopoly’s 75th.   The makers of Rubik’s Cube (a 360 client), which turns 30 in 2010, have rolled out a campaign to empower America’s youth to solve the cube – check out the Rubik’s Facebook page we just set up for the You Can Do the Cube campaign.  You CAN do it!

Our friends at the Toy Book were offering to tweet show news for exhibitors.  Simply stop by Toy Book’s booth at the Javits with your 140 characters and the editors will tweet it out.  Social media made even easier.  You can read all the tweets from the show at #toyfair.

Looking at the appointment schedules our teams booked up for clients, it was striking just how many more bloggers made it to the show this year.  That added some welcomed immediacy and a real-parent perspective to the Toy Fair news stream.  (Love to read your post if you want to leave a link here.)

And here’s one of my favorite Toy Fair images - one that caught the attention of FOX Busiiness – the New York City skyline sculpted out of Bendaroos (a 360 client):

Filed under: Consumer Marketing, Events and Conferences, Industry Organizations, PR Industry, Retail by LauraTomasetti - 4 Comments →

There’s a lot of confusion about the new rules governing how brands can run contests and sweepstakes on Facebook.  We dug into the rules with help from  360PR friend Susan Getgood, and we’re happy to share our learnings in this post.

Get Your Contest Approved.

The most important thing to know is that all promotions administered on Facebook must be approved in writing by Facebook at least seven days before the start of the contest (advice: try to give two weeks notice to Facebook.)

If you are just promoting your contest, and all the action (entries) take place elswhere, you do NOT need approval from Facebook, but you should also not mention Facebook at all. Our advice is to put a notice on the Tab page announcing the contest that says “this promotion is solely sponsored by (insert your brand or company name here).”

If you are administering the contest on Facebook there are very specific rules and prohibitions including specific language that you must include on the entry form and in the rules. The entry form and official rules must include acknowledgement that Facebook is not involved, a signed release from each entrant, and a company contact for questions from contestants (so Facebook will not be contacted.)  Here are the other important Do’s and Dont’s.

What you CAN’T do

• Run a promo that targets individuals under the age of 18
• Promote gambling, tobacco, firearms, prescription drugs and gasoline
• Offer any of the above as prizes
• Offer dairy as a prize
• Run a sweepstakes that conditions the entry upon purchase or completion of a lengthy task
• You cannot condition entry to the promotion upon taking any action on Facebook, such as updating a status, posting on a profile or page, or uploading a photo (on standard FB areas). Rather, contests must send users to a custom app box in a tab or pop-up window to enter the contest
• Finally, no promotion can use any Facebook messaging mechanism (wall post, chat, message, poke, etc.) to administer the contest or alert winners. Winners must be alerted by email. You can promote the winners on the Facebook wall.

What you CAN do

• Post an announcement about a contests/sweeps on the wall; you just can’t administer it through the wall.
• Administer the contest on your website or on a Facebook tab.
• Run a photo contest in which a user uploads a photo or video through a third-party app to enter the contest.
• You can make being a fan a condition of entering a contest – by not displaying the tab to non-fans, or providing notice that you must be a fan to enter.  BUT, becoming a fan cannot be an automatic mode of entry. That is explicitly prohibited.
• You can instruct visitors to your page to visit the tab/third-party app to enter the promo and they will be prompted for their Facebook account to access the contest. If they don’t have one, they will be prompted to sign up.

Even with the new rules, we’re seeing many fun and engaging brand contests and sweepstakes on Facebook. Here are two examples of brands with great viral mojo doing contests on Facebook (and following the new rules.)

[Read more →]

Filed under: Consumer Marketing, Digital PR, Social Media by CindyGordon - 10 Comments →

As I have finally conquered the hundreds of e-mails that awaited my return from a week in Las Vegas at CES, I have a moment to reflect on some of the things that struck me about this tradeshow in particular.  This was the first CES that I have attended (though I had plenty of 360PR vets to show me around), and I can assure all who have not been there that the hype is real.  CES consists of massive show floors that stretch across three different convention halls, hundreds of meeting rooms, and spills out to hotel suites all across the city – it is certainly far too much for one person to take in on their own.

Source: www.pcper.com

TWICE Magazine reported that the attendance of the first two days of CES was 112,515, which broke the forecast for the entire show.  In addition, this number was nearly 15,000 more attendees after two days than the previous year – perhaps a positive sign for 2010.  As a PR guy walking the show floor, it was awesome to see so much energy around some of the coolest products I have ever seen.  Some show product trends included tablets, e-readers, 3-D TV’s, and green tech, but there was certainly enough (something like 20,000 products were launched) to keep any techie salivating for days.

In particular, the media energy caught my attention, possibly because they were out in full force.  I was intrigued by the delight of the editors from Popular Mechanics as they handed out their CES Editor’s Choice Awards on Thursday (which Oregon Scientific, a 360 client, was fortunate enough to win).  It was clear that they were just as excited about the awards as they were handing out as were the companies who accepted them.

I first saw evidence of the media excitement at CES Unveiled, which was an event a couple nights before the start of CES.  I staffed a table at Unveiled and was one of the people that was nearly bowled over by the swarms of media that lined up, patiently waiting to get into the ballroom at the Venetian to see what companies had to offer.  From some of the largest media outlets to the smallest tech product review sites, journalist after journalist stopped at our table with a smile and said, “What’s new?!”  These two words, combined with their visible enthusiasm, exemplified just how jazzed these same people who I pitch all year round were to be at one of the greatest tradeshows in the world.  And I was happy to be there with them.

Filed under: Consumer Marketing, Events and Conferences by Admin - 1 Comment →

Part two of two in our year-end social media recap touches on the more serious side of our evolving online landscape. We hope you enjoy! Let’s get started…

5.  Newspapers Move to Online-Only, Embrace Social Media Back in September, 360PR’s own John LeRoy wrote about the end of the Ann Arbor News’ print publication, and throughout 2009, many newspapers followed suit, moving to publishing their content strictly online and incorporating social media functionality.  Along with the recession came widespread newsroom cuts, and while many papers folded altogether, others can only be found now by visiting the web. Whether you embrace the change or miss the sound of a daily paper landing on your doorstep, the move to online-only is here.

4.  Rise of Mobile Apps If you’re an iPhone lover or a Blackberry devotee, you can’t deny the ease and convenience the downloadable applications that are essential to these smart phones bring.  With the click of a key or the touch of an icon, you can find the nearest gas station, read restaurant recommendations, check out times for movie showings, and much, MUCH more.  Running late for the airport?  There’s an app. that allows you to check the status of your flight. 

3.  Live Stream Presidential Inauguration Not only did 2009 see a new, African-American president in the White House, America saw his inauguration unfold in real-time online.  Courtesy of CNN, those unable to obtain a ticket to the inauguration were able to watch every second from the comfort of their own home.  January 20, 2009 was an extremely historic day in more ways than one.

2.  Moms Online  Nielsen recognized the power of moms’ online presence and released “The Power Mom 50,” 50 of the most influential moms on the ‘net (though Nielsen’s list left off some biggies), and the FTC implemented new rules guiding interactions between brands and bloggers (largely driven by the increase of sponsored content on mom blogs).  Meanwhile, Oprah recognized the importance of moms online when she Skype’d in mom bloggers from across the country in an April episode ‘The Secret Lives of Moms.’ 

1.  Brands and Social Media If you’re a Facebook or Twitter user, you’re likely connected with a few brands online. Jet Blue (@JetBlue,) Comcast (@comcastcares) and Whole Foods (@wholefoods) were among the most followed on Twitter this year.  Top brands on Facebook included Starbucks, Coca-Cola and Disney. But with more brands competing for valuable online space, it will be tricky breaking through the clutter. Starting with a solid fan base will help, but providing the online community with “insider” knowledge and unique insights is what will really make a brand stand out in 2010.

Happy New Year!

Filed under: Consumer Marketing, Digital PR, Internet, Marketing to Moms, Media and Press, Social Media by SkyeMcIntyre - No Comments →

In honor of Sesame Street’s 40th anniversary in 2009, I thought I’d cap off the year with the Letter of the Day – make that Letter of the Year.  By my guestimation, the letter E was the hardest working letter in the alphabet in 2009 – used in ads, on packaging and in press releases countless times as marketers described their products as having “eco” qualities or making our lives ”easy,” or used “e” to indicate “electronic.”   No doubt D, G and O ranked high as well, for Digital, Green and Obama.

What were some of the other trends in 2009?  Many of us will remember ’09 as the year of the budget.  The way we talk to consumers (mass-market consumers anyway) has forever changed.  Features are nice, but price was the deciding factor for most in 2009, and marketers worked hard to cast price in the broader context of “value.”

There’s no arguing with features that don’t cost much, in some cases are free, and make our daily routines easier.  For that reason, 2009 was also the year of the app.  Is there anything we cannot do a little better or faster today without the help of an iPhone (or Blackberry) app?  There’s even a site dedicated to apps for moms, The iPhone Mom.

In 2009, the world – or at least a good 40 million of us – learned to think in headlines, something marketers have always been good at.  Twitter opened the floodgate on one-liners, and personalities like Heather Armstrong (Dooce) and Zappos CEO Tony Hsieh amassed audiences rivaling some magazines and double, triple, ten-fold the readership of many newspapers.

Meanwhile, The New York Times cut nearly 10% of its staff, while several magazines – some still thick with ads like Gourmet and Cookie – turned their last pages.  With traditional media on the run, bloggers took center stage and the FTC took notice, with new rules guiding interactions between marketers and bloggers.  Those who attended the swag-fest that was BlogHer ’09 welcome the formalized rules, a sign blogs are graduating from their teen years to a more mature media channel.

Perhaps least interesting to me in 2009 were the so-called “news” stories that dominated airwaves (and Twitter and Facebook), like “Balloon Boy” and “Kate and Jon,” so painfully familiar to us they don’t need last names.  Those were two of The Today Show’s “Top 10 stories of 2009″ over the weekend, a list I imagine was developed purely for ratings.  I hope.

Filed under: Consumer Marketing, Events and Conferences, Media and Press, Social Media by LauraTomasetti - No Comments →

I had the pleasure of moderating an informative panel of leading brands and bloggers in the parenting space at last month’s Marketing 2 Moms conference.  We’ve edited the two-hour session down to a 13-minute podcast, packed with tips and insights – worth a listen as you’re building your 2010 campaigns and considering how to initiate or extend your work with bloggers.

eMarketer reports that there are 34 million moms online and that may very well be a conservative estimate – we’ve seen numbers as high as 40+ million moms online.  And as parenting books such as Child, Wondertime and Cookie have ceased publication, hundreds more mom bloggers have begun posting.  There’s no denying it, blogs are a legitimate part of the mom media mix today – especially if you want to reach the connected, influencer-moms who have the power to word-of-mouth your brand.  But with more bloggers and brands jumping in, the environment is cluttered, and communications needs to be on point to break through and resonate with bloggers and their readers.

Moreover, with the FTC Guides taking effect 12/1, brands need to be diligent with their monitoring – making sure what is played back is accurate and any material relationships are clearly disclosed. We all have lots at stake – brands, bloggers and, most of all, readers.  Here’s what the experts at M2Moms had to say:

“Blogger relations should be about “quality over quantity…what [bloggers] say is more important than the numbers.” – Lesley Hettinger, General Motors Corp

“The intimate conversations are so much more valuable…it’s not about building an army, but an influential group of advisors and advocates…you really have to look at the long tail.” – Jeannine Harvey, PBS

“To me, it’s always about the added value…brands need to be able to provide added value” when working with bloggers and their audiences. – Kristin Brandt, Manic Mommies

“Blogs are such a personal experience for the reader…it’s really important that everything on that page be reflective of who we are.” – Liz Gumbinner, Cool Mom Picks & Blog with Integrity

“We want to get to know moms on a 1:1 basis.  We’re always reading blogs and looking at what bloggers are talking about on Twitter.”  – Marcia Hansen, Allstate Insurance Company

“I feel better about a brand if they have a presence on Twitter.  But the most important thing is to have someone monitoring…you have to have someone interacting with your customers.” – Beth Blecherman, Silicon Valley Moms Group

For more, listen to the M2Moms Brands & Blogs podcast below. A BIG thanks to Kristin Brandt for recording the session and to Susan Getgood for her masterful editing!

Filed under: Blogger Relations, Consumer Marketing, Digital PR, Events and Conferences, Marketing to Moms, Parenting, Pitch tips by LauraTomasetti - No Comments →

The key take-away for me at this week’s Marketing to Moms conference was about story-telling. Not story-telling by advertisers or PR people - not the campaigns and messages that are pushed out. I’m talking about the stories created by the millions of consumers on YouTube, Facebook and other social sites.

With the increasing amount of user-generated content online, one of the best things brands can do is sit back and take it all in. Then, after looking and listening, figure out how to choreograph the content that’s already out there into a meaningful brand dance – the kind of raucous dance you see at Greek and Jewish weddings.

Coca-Cola is doing it. One of the best, most compelling presentations at M2Moms was by Wendy Clark, SVP of Integrated Marketing at Coca-Cola, who held a can of Diet Coke in her hand from the start to the end of her presentation (maybe not surprising, but as Clark talked about authenticity and brand fans, that Coke can seemed to add even more street cred).

Clark talked about seeking opportunities for collaboration and co-creation, tapping into the people who are telling your story. And that doesn’t mean people have to be literally talking about your brand. More often than not, it’s going to be a story that gets at the essence of what your brand has to offer (healthy living or more family time, for example).

“We need to integrate consumer ideas into the way we’re going to the marketplace, and use digital as an enabler,” said Clark.  She wasn’t talking about the usual consumer research or the traditionally linear process in developing campaigns.  As she talked, she pulled up random search results for “Coke” on Google.

What are people finding when they search for your brand (or a related topic)? How can you contribute to the conversation?  How can you “curate” what’s already there?  “The shift has happened – advertising doesn’t seem to capture what we do any more. We spend a lot of time talking about community marketing,” Clark said.  Marketers need to “be open to a model that bypasses traditional stages.”

Clark shared that her PR team is playing an active role in beating the social media drum at Coca-Cola.  “Our PR team has been our best friend,” she said. At the core, I believe good PR people are about two things: story-telling + relationship-building. We’ve got “the right stuff” for this new social media world. Now, we just need to listen a little more to the stories already being told in order to help write the next chapter for the brands we work with and the communities they want to be part of.

While at M2Moms, I “curated” a panel of brands and bloggers who are working together. Kristin Brandt of Manic Mommies, who was on the panel, was kind enough to record the session and we’ll be posting the audio here next week.  Meantime, you can scan some of the insights and soundbites from this week’s Marketing to Moms conference on Twitter, #m2moms.

Filed under: Consumer Marketing, Digital PR, Events and Conferences, Food & Beverage PR, Internet, Marketing to Moms, Social Media by LauraTomasetti - 5 Comments →

For the past 48 years, The Hatch Awards, hosted by the Ad Club, have been New England’s premier creative awards show.  Over 1200 entries are reviewed by a dozen judges – high-ranking creative executives from outside the New England area.  Awards are presented across 32 categories including every kind of media possible.

As part of the Ad Club’s PR Committee, 360PR attended the show on Tuesday night…and was blown away (props to Boston University’s drum corps)!

Hatch Awards 2009

I serve on the Ad Club PR Committee and one of the things we try to do is to cast a light on the young, diverse creative ad biz in Boston – the industry has moved well beyond the bygone “Mad Men” era.  This year, we invited some special guests to attend — some leading bloggers from the Boston area.  As we all know, mom bloggers are the movers and shakers of the world — they can topple brands or create success stories in the blink of an eye.  In fact, U.S. moms say 80% of ads miss the mark (via M2Moms).  But experts say that we can improve those results by using social media to create online communities and brand advocates. 

We also set up a hash tag for bloggers and members of the Hatch audience to follow.  Over the course of the evening, there were over 70 Twitter status updates using #AdClub.  The following local bloggers in attendance driving the conversation were:

• Christy Matte, More than Mommy (http://morethanmommy.com/) 
• Nirasha Jaganath, Mommy Niri (http://www.mommyniri.com/) 
• Susan Getgood, Marketing Roadmaps (http://getgood.com/roadmaps/) 
• Jennifer Leal, Savor the Thyme (http://savorthethyme.blogspot.com/) 

Some of the gold bowl recipients were Arnold’s picturesque FootJoy print ads (something any golf fanatic would love) in the Consumer Magazine Spread category, Mullen’s hilarious Boston Bruins national TV spots (my personal favs), and Hill Holliday’s sobering Liberty Mutual TV spots.

Filed under: 360 Public Relations, Blogger Relations, Boston, Consumer Marketing, Events and Conferences, Marketing to Moms, Social Media by Admin - No Comments →

This past weekend, I happened to catch the latest Halloween installment of one of my all-time favorite brand advertisements – - Reese’s Peanut Butter Cups. 

I am intrigued by how some brands are able to run with the one marketing strategy for years and still induce the exact same feeling among some consumers that it did a decade ago.  I can still picture a younger me sitting in front of the TV watching these commercials and wondering, “What kind of bite are they going to take out of the peanut butter cup this time?”  Whether it was the vampire teeth marks or the current Jack-o-Lantern carved out of the peanut butter cup, the Reese’s ads provide a sense of nostalgia for me and, I would imagine, many others.

While the brand has moved away from its catchy 90′s slogan, “There’s no wrong way to eat a Reese’s,” it appears as though the ad execs still see value in the visuals that they used to build brand awareness a decade ago.  As they say, “if it ain’t broke, don’t fix it.”

Now, Reese’s (which happens to have a really fun website) isn’t the only brand that has come full-circle, back to their roots with a “What’s Old is New Again,” approach to marketing and/or PR.  Just think about perennials like the Budweiser Clydesdales or the Coca-Cola Polar Bears. What other brands have you seen look to the past for a PR/marketing campaign or what brands do you think this strategy might work for?

Filed under: Consumer Marketing, Food & Beverage PR by Admin - 2 Comments →