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10 Minutes with…Victoria Renwick!

In 360PR’s 10th year, we are celebrating by sharing some of the things we’ve learned along the way in a “10 minutes with…” series featuring interviews with our practice leaders! Last time we chatted with SVP of our Entertainment & Electronics practice, Stacey Clement. Now we’ve sat down  with Victoria Renwick, SVP of our Healthy Living practice, to learn more about her and some of the trends she has spotted over the past 10!

What are some of the trends you’re seeing in the Healthy Living practice?

One of the most significant trends we’re seeing is the stepped up role consumers are playing in educating and empowering themselves before they make a purchase.  So much is happening before the consumer gets to the grocery store or other store or considers an online purchase.  Yes, price is still a consideration, but there’s a lot more that factors into what we buy these days.  This presents an opportunity for brands to act as educators, resources and connectors, instead of marketers.

How important is it for brands to “go green”?

The term ‘green’ has been thrown around pretty freely.  Brands were calling themselves and their products ‘green’ or ‘natural’ and the public, for the most part, took that at face value.  Consumers are more cognizant of green washing now and are making brands more accountable for their claims. People are more aware of how to read labels and investigate the products they are bringing into their homes  – and certainly there are a proliferation of resources at consumers’ fingertips to help. I love the Environmental Working Group site – The Skin Deep section is especially eye opening and a great place to decode confusing labels for cosmetics and health & beauty. The Organic Trade Association is also a great resource consumers can turn to for the latest news on organics and legislation as well as practical tips.

Green business practices are no longer a ‘nice to have’ but an expectation. We expect companies to be conducting business in a way that is ethically sound, better for the environment and better for us as consumers. A broad spectrum of CPG companies and food manufacturers has sustainability plans and goals in place to quantifiably demonstrate how they will be greener in the coming years. It’s all a step in the right direction.

Are there any particularly memorable 360 moments that stick out in your mind?

The way 360PR has been a leader in the social media space stands out to me.  Being part of that evolution over the last three years has been really exciting.  360 was one of the first agencies to really get the mom blogger space. We started connecting bloggers and brands in high touch settings like our Blunch™ series. That was right around the time I started here.

We’ve worked on some really fun campaigns over the years too. Just recently we were teaching the country to can as part of National Can-It-Forward Day, a campaign we created for the Ball® brand. From grassroots to top-tier media, we really struck a chord with people looking to eat more fresh and local year round.

You spent a good part of your early career in the event-planning industry.  How important do you find events to be to your client work here at 360PR and for public relations in general?

Events are part of our 360 full-circle approach.  We’re an agency that does events and does them well.  Events offer brands a high-touch, relationship-building forum with consumers and consumer-influencers, and that’s important as part of an integrated strategy to engage consumers.    At 360, we always have something exciting on tap – whether it’s cooking in the Muppets’ Kitchen or solving the Rubik’s Cube on the National Mall!  It’s also important to keep the formula fresh – virtual events via Livestream & Facebook help us extend the reach of ROI of a client’s investment in a physical event.

As the head of 360PR’s healthy living practice, have you found that your client work has had a significant impact on your personal life?

Absolutely. I’m so lucky to be exposed to the type of clients we have and the resources and knowledge that comes with them.  We’re PR practitioners but we’re also consumers.  Keeping on top trends for clients, you can’t help but take what you learn and apply it to your personal life.

For example, we conducted a speaking tour recently with food activist Robyn O’Brien on behalf of our Stonyfield Farm client. Robin’s a mom of four who compiled a staggering amount of information about our broken food system. As a new mom, I was a sponge, soaking up everything she had to offer.  I’ve bought her book, The Unhealthy Truth, for everyone of my friends who is a mother. It’s just too important not to share!

We also work with PBS KIDS.  When my son is ready to start watching TV or go online, I feel lucky to know what to look for when it comes to healthy, educational media. And as a busy mom, I really do rely on our clients’ services to make like easier. I use Peapod for grocery delivery every week (it’s a lifesaver!) and I do my family’s meal planning through Allrecipes.com.   This summer I planted a (small!) garden, started composting (it’s surprisingly easy!) and joined a CSA too – all things I probably wouldn’t have tried previous to heading the Healthy Living practice.

360PR Trend Spots at Expo East

Check out the top trends from Natural Products Expo East courtesy of Lindsay Durr, member of the 360PR Healthy Living Practice.

Facebook Overhaul – What Will It Mean for Marketers?

By John LeRoy

As you may have heard, Facebook announced some MAJOR changes to the platform last week that have already begun to roll out.  The most significant of these changes is the complete overhaul of personal Facebook profiles into the new “Timeline” format.  For a full breakdown of what changes Facebook users can expect to see in the coming days and weeks, check out this Mashable article, but here are a couple of the highlights:

1)    The New “Timelines”: Individual user profiles will now look entirely different, taking more of a “scrapbook” approach to detail a users every move.  Timelines will eventually become the default Facebook profile.

2)    App-roval: Once a user opts-in to share information for any given app, the info will begin to automatically show up on Facebook with each action within the approved app.  Many users have likely already experienced this feature as they see what songs their friends are listening to on Spotify, for example.

3)    Facebook Gestures: Developers are now able to turn any action into a button – such as read, watched, etc.  It will be interesting to see how brands take advantage of this feature now that “Like” is not the only option.

In regards to what will happen to brand pages, Facebook has not made any official announcements and it has many marketers (including us!) patiently waiting to see how clients will be affected and what adjustments to current tactics will need to be made.

While brand pages and their managers wait to see how, exactly, they will be affected, Mashable’s Todd Wasserman gives his thoughts on “What Facebook’s Changes Mean For Marketers.”

Leave us a comment about what you think of Facebook’s coming changes.  A disturbance to the current marketing mix or a golden opportunity to get creative?

Changes A-Twitter

By John LeRoy

Twitter has announced some changes to its feature-set in recent weeks, some of which will impact the ways that PR professionals and their clients use the platform.  You can read a previous Ragan post about the changes here, but here is a quick overview of some of the changes and what they mean for us:

-       Changing Twitter app landscape:  Since Twitter has purchased Tweetdeck, there is speculation that third-party apps will become more obsolete as Twitter controls more of the action on their own service.  Translation:  Marketers may need to re-acclimate themselves with “Twitter-approved” services for monitoring, managing multiple accounts, etc.

-       Simpler picture-sharing:  This new feature allows individuals and marketers to take and add pictures to Tweets without using third-party services, like TwitPic, making it more turn-key to upload photos.  The photos will also begin appearing directly in Twitter streams as opposed to via a link.  Translation:  Easier real-time photo sharing from events.

-       Ad Platforms: While it is still uncertain of how it will look, there is speculation that ads will begin appearing more prominently in Twitter streams.  Translation:  A potential shift in the trust that consumers have in Twitter as a news source, and also an opportunity for PR to lead news sharing on Twitter.

Time will tell what these changes will really mean for the growing micro-blogging service, but we’d love to hear your thoughts in the comment section.

10 Minutes with…Stacey Clement!

In 360PR’s 10th year, we are celebrating by sharing some of the things we’ve learned along the way in a “10 minutes with…” series featuring interviews with our practice leaders! Last time we chatted with Managing Director, Laura Tomasetti. This time around we sat down with Stacey Clement, SVP of our Entertainment & Electronics practice, to learn more about her and some of the trends she has spotted over the past 10!

Tell us a little about how you got started in PR.

I majored in PR in college and have always worked in the PR industry.  I’ve held positions both agencies and in-house.  I started my career working for two New York-area agencies (Rubenstein and LitzkyPR) before moving to MS&L/Boston and then in-house as a PR Manager at Atari before joining 360PR.

What motivated you to get into PR?

An economics class in college!  I started out as a business major and, after taking economics and accounting courses, I quickly determined that wasn’t for me.  My parents had suggested considering PR as a career path, thinking it might be a good fit for my personality, and some of their friends had said the same thing.  I took one PR course, and as they say, the rest is history!

You’ve worked at 360PR for a while.  What changes have you seen and what are some of the highlights?

I’ve been at 360 for just over six years now and the PR industry has changed significantly with the emergence of social media, and in turn, has changed the way we do business.  And not only has it changed how we do business but also the speed at which we communicate and the open, one-on-one interaction and dialogue that can now take place between brands and consumers. Highlights include the people I’ve had the opportunity to work with, big new business wins (and great clients as a result!) and our annual agency summer outings and holiday parties, of course!

What are the biggest changes you have seen over your time in the video game PR industry?  What hasn’t changed?

No more parties in Cabo San Lucas (ha!).  When I worked at Atari a number of years ago, all of the big video game publishers flew editors around the world to preview their new line-ups and those events lasted for several days.  These days, you see great parties held on a smaller scale, and they’re usually tied to industry events. But some things haven’t changed – many of the media who were covering the industry are still in the business today (though they may have moved around) and long-running relationships are crucial in this business and life, in general.

What are some of the trends you’re seeing in the broader electronics industry?

Consumers and media are looking for the latest and greatest products now more than ever. Getting product samples into the hands of key influencers as early as possible is really crucial to getting that big feature at launch. We’ve also had success working with industry associations for clients like Jabra and Oregon Scientific – getting product samples to their spokespeople early on so they have them on-hand when media approach them about trends or what’s hot.

Did you always imagine your office would include a sword or other medieval weaponry?

No, never! Especially since I was never into fantasy or science fiction growing up!  But I love it – the properties, the games and all the eclectic “artifacts” that remind me of some amazing launches over the years.  If you (dare) walk into my office, you’ll find everything from a 20-sided die to an Elvis bust which doubles as an iPhone speaker and a Rosie O’Donnell Koosh slingshot!