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Part two of two in our year-end social media recap touches on the more serious side of our evolving online landscape. We hope you enjoy! Let’s get started…

5.  Newspapers Move to Online-Only, Embrace Social Media Back in September, 360PR’s own John LeRoy wrote about the end of the Ann Arbor News’ print publication, and throughout 2009, many newspapers followed suit, moving to publishing their content strictly online and incorporating social media functionality.  Along with the recession came widespread newsroom cuts, and while many papers folded altogether, others can only be found now by visiting the web. Whether you embrace the change or miss the sound of a daily paper landing on your doorstep, the move to online-only is here.

4.  Rise of Mobile Apps If you’re an iPhone lover or a Blackberry devotee, you can’t deny the ease and convenience the downloadable applications that are essential to these smart phones bring.  With the click of a key or the touch of an icon, you can find the nearest gas station, read restaurant recommendations, check out times for movie showings, and much, MUCH more.  Running late for the airport?  There’s an app. that allows you to check the status of your flight. 

3.  Live Stream Presidential Inauguration Not only did 2009 see a new, African-American president in the White House, America saw his inauguration unfold in real-time online.  Courtesy of CNN, those unable to obtain a ticket to the inauguration were able to watch every second from the comfort of their own home.  January 20, 2009 was an extremely historic day in more ways than one.

2.  Moms Online  Nielsen recognized the power of moms’ online presence and released “The Power Mom 50,” 50 of the most influential moms on the ‘net (though Nielsen’s list left off some biggies), and the FTC implemented new rules guiding interactions between brands and bloggers (largely driven by the increase of sponsored content on mom blogs).  Meanwhile, Oprah recognized the importance of moms online when she Skype’d in mom bloggers from across the country in an April episode ‘The Secret Lives of Moms.’ 

1.  Brands and Social Media If you’re a Facebook or Twitter user, you’re likely connected with a few brands online. Jet Blue (@JetBlue,) Comcast (@comcastcares) and Whole Foods (@wholefoods) were among the most followed on Twitter this year.  Top brands on Facebook included Starbucks, Coca-Cola and Disney. But with more brands competing for valuable online space, it will be tricky breaking through the clutter. Starting with a solid fan base will help, but providing the online community with “insider” knowledge and unique insights is what will really make a brand stand out in 2010.

Happy New Year!

Filed under: Consumer Marketing, Digital PR, Internet, Marketing to Moms, Media and Press, Social Media by SkyeMcIntyre - No Comments →

Well, 2009 is nearly over and 360PR certainly was not going to miss out on the “year end list” fun!  We decided to compile our Top 10 Favorite Social Media Moments of 2009. Sure, the topic may be slightly played out, but does that make it any less important?  2009 concluded a decade of digital innovations: the iPod, BlackBerry, consumer GPS system, etc. And in our eyes, it most definitely went out with a bang!

So here they are, numbers 10 - 6 in our countdown, part one of a two-part social media extravaganza. Whether you think our choices are spot on or off-base, we’d love to hear your comments!

10. Burger King Whopper Sacrifice This year, Burger King challenged its fans to the ultimate test-delete 10 friends on Facebook, get a free Whopper-and created a slew of online buzz in its wake. Alerts popped up on mini-feeds everywhere (i.e. “Skye McIntyre sacrificed Lindsay Durr for a free Whopper”) and friends’ lists suffered significant depletions. But BK’s plan worked! Whether quirky, offensive, or just hilarious, the Whopper Sacrifice taught us all a valuable lesson-you can put a price on friendship, and that price is 1 Whopper.

9. Miley Cyrus Deletes Twitter On a more serious note, teen queen Miley Cyrus made headline news this year when she deleted her Twitter account. Outlets like The New York Times covered the “news” and, to respond to the public outrage inspired by her de-tweeting, Cyrus created this brilliant YouTube video. Wait-why is this #9, again?

8. “JK Wedding Dance” on YouTube This was probably the feel-good YouTube video of the decade. Something about this video struck a chord with online video watchers nationwide. In a year where everyone from Jon and Kate to Tiger and Elin headed for their attorneys, Jill and Kevin Heinz reminded us that love is out there, waiting, and it’s on YouTube. Several Today Show appearances and a hilarious Office spoof later, J&K are still going strong. They even used their tremendous popularity for a good cause; the pair helped raise over $26,000 for the Sheila Wellstone Institute, an organization that helps victims of domestic violence.  People questioned the authenticity of the video and wondered if a marketing team was behind it; marketers wished they could take credit.

7. Swine Flu Infects Social Media Swine Flu was one of the most serious topics of the year with an estimated 50 million cases in the US according to the CDC. However, the disease really went viral when concerned citizens began discussing it across Facebook and Twitter. According to Mashable, swine flu was the #3 topic trend on Facebook and the #2 and #6 trends on Twitter in 2009. For those who think Facebook and Twitter are only platforms for trivial discussions, think again.

6. Celebs on Twitter Want to be alerted every time Diddy sips Cristal? Well now you can-thanks to Twitter! Everyone from Lindsay Lohan to Oprah Winfrey to Shaq started microblogging this year, some more successfully than others (we’re looking at you, Shaq). Missed out on the celeb tweeting action? Check out CelebrityTweet.com to get all the latest updates in one place.

Filed under: Digital PR, Internet, Media and Press, Social Media by LindsayDurr - 2 Comments →

In honor of Sesame Street’s 40th anniversary in 2009, I thought I’d cap off the year with the Letter of the Day - make that Letter of the Year.  By my guestimation, the letter E was the hardest working letter in the alphabet in 2009 - used in ads, on packaging and in press releases countless times as marketers described their products as having “eco” qualities or making our lives ”easy,” or used “e” to indicate “electronic.”   No doubt D, G and O ranked high as well, for Digital, Green and Obama.

What were some of the other trends in 2009?  Many of us will remember ‘09 as the year of the budget.  The way we talk to consumers (mass-market consumers anyway) has forever changed.  Features are nice, but price was the deciding factor for most in 2009, and marketers worked hard to cast price in the broader context of “value.”

There’s no arguing with features that don’t cost much, in some cases are free, and make our daily routines easier.  For that reason, 2009 was also the year of the app.  Is there anything we cannot do a little better or faster today without the help of an iPhone (or Blackberry) app?  There’s even a site dedicated to apps for moms, The iPhone Mom.

In 2009, the world - or at least a good 40 million of us - learned to think in headlines, something marketers have always been good at.  Twitter opened the floodgate on one-liners, and personalities like Heather Armstrong (Dooce) and Zappos CEO Tony Hsieh amassed audiences rivaling some magazines and double, triple, ten-fold the readership of many newspapers.

Meanwhile, The New York Times cut nearly 10% of its staff, while several magazines - some still thick with ads like Gourmet and Cookie - turned their last pages.  With traditional media on the run, bloggers took center stage and the FTC took notice, with new rules guiding interactions between marketers and bloggers.  Those who attended the swag-fest that was BlogHer ‘09 welcome the formalized rules, a sign blogs are graduating from their teen years to a more mature media channel.

Perhaps least interesting to me in 2009 were the so-called “news” stories that dominated airwaves (and Twitter and Facebook), like “Balloon Boy” and “Kate and Jon,” so painfully familiar to us they don’t need last names.  Those were two of The Today Show’s “Top 10 stories of 2009″ over the weekend, a list I imagine was developed purely for ratings.  I hope.

Filed under: Consumer Marketing, Events and Conferences, Media and Press, Social Media by LauraTomasetti - No Comments →

The weekly digital news hasn’t exactly been, well, weekly, for some time.  Our apologies, but between the Thanksgiving holiday and client work, the 360PR team has been busy focusing on current campaigns, wrapping up past initiatives and planning for the New Year.  That’s why we’re bringing you three digital news stories that deal with what’s recently happened, what’s currently going on, and what’s on deck in the social media world.  We found the CNN piece on web trends particularly interesting.  What are you looking forward to in 2010?  Feel free to share your thoughts (or New Year’s resolutions) in the comments section!

AllFacebook “The 5 Fastest Growing Brands on Facebook for Black Friday” - While you were sleeping off your tryptophan coma, several brands were gaining serious recognition due to the post-Thanksgiving day shopping hysteria.  This article proves that a brands’ Facebook presence can boost sales.

MediaPost “100 Ways To Measure Social Media” - in PR, metrics definitely matter.  Newspapers have circulations and broadcast segments provide viewership, but how do you show the fruits of your labor when it comes to Twitter, Facebook and blogs?  This piece is a must-read for any PR pro.

CNN “10 Web Trends to Watch in 2010″ - Now’s your chance to get ahead of the curve.  This piece by the genius behind Mashable, Pete Cashmore, contains terms you’ve likely never heard.  Cloud computing, anyone?  Get a jump on what’s projected to be hot come January, and set yourself up for social media success.

Filed under: Internet, Measurement, Social Media by SkyeMcIntyre - 2 Comments →